---
title: Delivery & Logistics Software - reduce delivery costs, improve lead times and make delivery a competitive advantage
description: Native Commerce Delivery and Logistics software helps you plan, dispatch, and track every order in real time. Reduce delivery costs, improve punctuality, and give customers accurate updates from checkout to doorstep.
image: https://thenativecommerce.com/hubfs/Native_Commerce_Delivery_Logistics.png
---
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[Book a demo](https://thenativecommerce.com/book-a-demo)
# Delivery & logistics software with full visibility and control.
Plan, dispatch, and track every order in real time.
Reduce delivery costs and give customers accurate updates from checkout to doorstep.
[Book a demo](https://thenativecommerce.com/book-a-demo)
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##### Smarter, more *efficient delivery*
Increase customer satisfaction and save your money on operations.
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3wks
Under three-week go-lives with structured onboarding
.png?width=48&height=49&name=Business-Products-Performance-Money-Increase--Streamline-Pixel%20(1).png)
70%
More cost-efficient with smart batching
.png?width=48&height=48&name=Interface-Essential-Iris-Scan--Streamline-Pixel%201%20(2).png)
25%
Lower cost per order from route optimisation
.png?width=48&height=48&name=Group%20(3).png)
1x
Dispatcher workload reduced by one headcount per site on average
## Deliver Faster, Cut Costs, and Delight Customers with Smart Delivery Software
Manage every step of the last mile with live visibility, automated workflows, and tools that adapt to your volume.
[Book a demo](https://thenativecommerce.com/book-a-demo)
Lower delivery costs
Smarter routing, batching, and automated order allocation reduce delivery costs by up to 24%, with fewer wasted miles and better use of your fleet.
### Launch fast, scale faster
Get fully operational in under three weeks with simple onboarding, flexible setup, and an intuitive interface your team can master quickly.
### Do more with lean teams
Automated dispatching, real-time tracking, and photo-based proof of delivery eliminate manual steps, saving the equivalent of one dispatcher per location.
#### Easy to learn, built for real life
We’ll configure routes, SLAs, and courier workflows for your operation. Training is straightforward,
and tools are designed for day-to-day retail delivery, even during peak
demand.
[Book a demo](https://thenativecommerce.com/book-a-demo)
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#### Automatic order batching
Group multiple orders going to the same area into one trip. That means fewer miles, lower fuel costs, and faster deliveries for customers.
### Courier automation & optimisation
Assign jobs automatically based on location, load, or schedule. Couriers get clear step-by-step tasks, so dispatchers spend less time managing and more time improving.
### Precise location tracking
Track every delivery in real time, down to the street level. You’ll know where drivers are, customers get accurate ETAs, and support calls drop.
### What you're facing
## Traditional delivery tools aren’t built for high-velocity retail.
Challenges
No delivery system in place
No visibility once the order leaves the warehouse or store
---
Limited or no tracking updates
Customers only see when an order leaves or is delivered, nothing in between
---
Rigid, hard-to-use system
You can’t assign drivers, adjust routes, or see delivery progress easily
---
No proof of order condition
Can’t track if damage or issues occurred during pickup or delivery
---
Slow onboarding and training
Teams struggle to adopt or manage new tools
How we help
Our platform gives full, real-time tracking from dispatch to delivery, for your team and your customers
---
Live GPS tracking with courier location updates and delivery ETAs
---
Flexible, drag-and-drop interface for routing and courier allocation, with dynamic automation and manual override
---
Couriers upload photos at pickup and drop-off; orders can only be marked complete at the customer’s geolocation
---
Clean, intuitive UI reduces training time and simplifies day-to-day use
#### Logistics Features
Dispatcher tools (Own Delivery)
Order map (can connect to any map service)
Assign/remove orders from couriers
View order details (address, recipient info, origin, payment method, status, product info; urgent orders are highlighted)
Real-time tracking link for order
Real-time courier geolocation
Geofencing
Automatic order assignment
Order batching and routing
View courier statuses and locations
Create, view, edit courier teams (teams can serve multiple zones; couriers can be reassigned)
Create courier accounts
Auto-assign orders to nearest courier
Create delivery zones with rules: delivery price, speed, time slots, delivery method, payment method
Configure delivery slots (cut-off time, capacity, price, threshold)
Express delivery option
Add zones on map
Order search (any status)
Order form with courier-uploaded photos (pickup, delivery, return)
Courier movement history (logged every 30 sec)
Pickup from multiple warehouses
Dictionary of delivery failure reasons (managed in admin panel)
Roles & permissions: Dispatcher, Courier, Admin (with zone/team visibility restrictions)
Product size tags (small/large items)
Dispatcher tools (External Delivery)
Order list with details (order number, status, sender, recipient, delivery service, delivery time, client, courier, type, delivery method, products)
Order search
Filter by status, delivery service, delivery zone, origin point
Manage and reassign orders to different delivery services (via external APIs)
Activate/deactivate external couriers
#### Courier Mobile App
Android 10 version
OTP login
Go Online / Go Offline status
New order notifications
Accept/reject new orders
Pickup instructions
Pickup confirmation with photos/comments
Delivery instructions
Delivery confirmation with photos/comments
Failed delivery → return instructions
Return confirmation with photos/comments
Anti-fraud: prevent login from two devices
Show payment amount for cash-on-delivery orders
Display payment method
Navigation page (deeplink to 2GIS)
Call client (name & phone number)
Courier rating page after deliveries
End of work (Go offline)
#### Pick up points (PVZ)
Pickup Point Operator role (connected via PVZ API)
Pickup only available when status = "Ready for pickup"
Mobile app shows QR code for user/order identification
QR scan retrieves order details (products, quantity)
Mark packages/products as issued
One order = one QR code
Display money to collect from client
Support for \>100 pickup points
#### Product settings
User Management
Centralised user management
Password reset/set
Log in via phone or email
Assign roles & access levels
Delivery Methods
Add/Remove Delivery methods
Language Management
Add/Remove Languages
Disable Languages
#### Additional features
Payment Gateway
API Integration
Multi-payment option (single transaction for multiple orders)
Payment via iframe
Payment statuses
Full and partial refunds
Specify refund reason
Merchants
Merchant rating (based on product turnover and returns)
Search
Link offers with search
Ranking parameters for offers by merchant or category
Financial module
Integration with billing system
Integrations for every use case
From multi-currency payment providers, to age verification, or rapid delivery and more,
our well establish network of partners and integrators is ready to support your needs.
For anything else our expert team will work with you to integrate it.
[Book a demo](https://thenativecommerce.com/book-a-demo)
%201-1.png?width=160&height=32&name=logo_cd_color-f2300dc5%20(1)%201-1.png)
A market leader in premier drinks delivery in the Middle East.
Operating multiple dark stores and retail points, became the
fastest drinks delivery service in the region using Native Commerce.
600%
Year on year growth
[Read case study](https://thenativecommerce.com/case-studies/citydrinks)
.png "image (2)")
## Make every delivery count.
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On-time delivery isn’t optional. Let’s make it happen.
[Book a demo](https://thenativecommerce.com/book-a-demo)
Products
[AI Studio](https://www.nativecommerce.ai/)
[WMS](https://thenativecommerce.com/wms-warehouse-management-system)
[E-commerce](https://thenativecommerce.com/ecommerce-platform)
[Delivery & Logistics](https://thenativecommerce.com/deliver-software)
Use Cases
[Quick Commerce](https://thenativecommerce.com/use-cases-quick-commerce)
[Omnichannel Retail](https://thenativecommerce.com/use-cases-omnichannel-retail-platform)
[Fast Launch & Expansion](https://thenativecommerce.com/use-cases-fast-e-commerce-launch-and-expansion)
Industries
[Beauty](https://thenativecommerce.com/native-beauty-built-for-beauty-brands)
[Drinks/Beverages](https://thenativecommerce.com/native-drinks-beverages-built-for-drinks-brands)
[Electronics](https://thenativecommerce.com/native-commerce-electronics-built-for-electronics-brands)
[Groceries](https://thenativecommerce.com/industries/grocery)
Company
[About](https://thenativecommerce.com/about-us)
[Careers](https://thenativecommerce.com/careers)
[Contact Us](https://thenativecommerce.com/contacts-us)
[Terms](https://thenativecommerce.com/terms-of-service)
[Privacy](https://thenativecommerce.com/privacy-policy)
Resources
[Blog](https://thenativecommerce.com/blog)
[Case Studies](https://thenativecommerce.com/case-studies)
[Product Updates](https://thenativecommerce.com/product_updates)
Social
[LinkedIn](https://www.linkedin.com/company/thenativecommerce)
[Instagram](https://www.instagram.com/native_commerce)
Copyright © 2026, Native Commerce (previously Cloud Retail Ltd)
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