What’s New at Native Commerce

Products Grid Multirow

We’ve introduced a new product grid layout that adapts seamlessly across Web and App. Products are displayed in a consistent M-sized card format, optimized for clarity and usability across all devices.

On Web, the grid supports 4 rows, while the App layout is optimized for 3 rows, balancing product visibility and screen space. This improves discoverability and creates a cleaner, more consistent browsing experience across channels.

Segmentation Service

We’ve introduced a centralized system for grouping users and powering personalization across your platform. Define user segments once and use them everywhere, from frontend experiences to backend automation, without rebuilding targeting logic for each feature.

Segments are managed via API or automation pipelines, enabling dynamic assignment based on your data, CRM, or AI tools. Once assigned, all features instantly react to segment membership in real time, with no additional development needed.

Octobank Payment Integration

We’ve integrated Octobank to enable seamless local payment processing across Central Asia. Accept region-specific payment methods like Visa, Mastercard, Uzcard, and Humo directly at checkout, with no need for custom infrastructure. Payments are processed via Octobank’s API, with real-time syncing of transaction statuses back into the system, ensuring a smooth checkout experience and higher conversion rates.

Mandatory Serial Validation

We’ve introduced a new feature to prevent costly mix-ups at Pickup Points. With the Digital Passport system, Unit Loads (bags, pallets, or crates) now require scanning their unique serial number, generic SKU barcodes won’t work. This ensures every transport unit is fully traceable, eliminates wrong-bag handovers, and guarantees that shipments reach the right customer with zero errors.

Direct-to-Bin Precision

We’ve built a new feature to simplify warehouse operations. With Direct Put-away, inbound shipments go straight to their final shelf location, ensuring inventory is instantly accurate and ready for sale. By scanning the specific bin during receiving, workers combine receiving and placement into one seamless step, reducing handling, speeding operations, and making items pickable immediately.

Native Commerce x Intercom: AI Support

We’ve integrated Intercom’s Fin AI with Native Commerce to provide real-time, actionable support. From the start of a conversation, Fin can identify the customer, see their active orders, and take actions like checking order status, updating delivery details, or handling cancellations: all without switching to a human agent.

Product Carousel Sliders

Display products on custom backgrounds and showcase them in dynamic, high-impact layouts. Highlight collections, create visually rich sections, and combine products with bold banner-style designs.

Add a background, arrange products, and build engaging storefront blocks that stand out and capture attention.